Software

Unified Dialogs develops, sells and implements Interact. Interact is the software that  we base our services upon and it has been under development since 1994.

• Powerful tool for designing and producing complex reports with many different charts and tables that are adopted to each report receiver
• Supports in one system the whole survey process from setting up a questionnaire and defining a target group to generating and distributing reports to the report receivers
• Supports in one system advanced data capture via different channels: web, paper with integrated and automated image processing, telephone, WAP
• Enables dynamic automized dialogue forms with personalized information
• Scalable dialogue server from distributable standalone stations without internet connection to a central server, handling 250.000 dialogues per hour (single CPU)
• Full featured dialogue design tool for the setting up of complex routing logic without scripting or programming

Some charesteristics of the software:

• Meta- data driven specification of questionnaires, rules and templates
• Reliable in large- scale projects
• Multimedia
• Central or distributed set- up
• Multilanguage
• Template based analysis and reports
• "Host system" for proprietary models & methods
• Industrial production in research field work and reporting

The system consists of two main parts:

• Dialog Manager (DM). DM is a Windows application that is used to design questionnaires, handle respondents and generate statistics and reports.
   
• Dialog Server (DS). DS is a server application that handles all interactive dialogs (web, wap, telephone DTMF).
   

There are some add-on moduls, like

• Translation administration system
• Reports' Bank
• Interview Stations
• XSHOW - for image processing

Some of our clients have acquired a license of the software and use the system themselves, but most clients use our hosting solutions.

Download whitepapers